Shipping & Returns

Shipping & Returns

Shipping to The Netherlands & Belgium

Orders which are placed on working days before 17:00, will be delivered the next day. Orders which are placed after 17:00, will be shipped the next day and delivered the day after.

Packages will be delivered by PostNL. PostNL can choose to deliver the package at your neighbour, or to try again the next day. Either way, you will receive a notification in your mailbox that an attempt has been made.

After the second attempt, the package will be delivered to a PostNL service point near you. In this case, the courier will leave a notification where you can collect your package.

Shipping costs The Netherlands
€3,95 for orders up to €30,-
Free shipping on all orders over €30,-

Shipping costs Belgium
€7,95 for orders up to €15,-
€9,95 for orders from €15,- to €60,-
Free shipping on all orders over €60,-

Eurozone 1

Countries within Europe, inside Eurozone 1 (Austria, Denemarken, France, Germany, Italy, Luxembourg, Monaco, Sweden, United Kingdom), the following shipping fees apply. Delivery times may vary between destinations.

Shipping costs
€7,95 for orders up to €15,-
€13,25 for orders from €15,- to €70,-
Free shipping on all orders over €70,-

Eurozone 2

Countries within Europe, but outside Eurozone 1 (Albania, Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Ireland, Iceland, Lithuania, Latvia, Norway, Poland, Portugal, Romania, Slovakia, Switzerland, Turkey), the following shipping fees apply. Delivery times may vary between destinations.

Shipping costs
€7,95 for orders up to €15,-
€18,95 for orders from €15,- to €85,-
Free shipping on all orders over €85,-

International shipping

For all countries outside Europe, the following shipping fees apply. Delivery times may vary between destinations.

Shipping costs
€7,95 for orders up to €15,-
€24,95 for orders above €15,-

Returns

You have the possibility to return your order within 10 days after you received your order. For this, you need to use the account you have created when the order was made, or send an email to info@fairgum.com. It can take up to 5 days a week (office hours only) before your refund has been made.

Please note that in order for us to accept your return, all goods must be undamaged and in the original state. Cost of shipping are for your own expense.

Shipping costs
Reimbursement for shipping cost regarding returns cannot be made.